We are committed to ensuring our customers have a positive experience with our platform. If you are not satisfied with our services, we offer the following refund policy:

30-Day Money-Back Guarantee:

• We offer a full refund for any subscription or service fees within the first 30 days of your initial purchase.

Eligibility for Refunds:

• Refunds are available to new customers during their first 30 days of service.

• Refunds are not available for customers who have previously requested and received a refund.

How to Request a Refund:

• To initiate a refund request, please contact our customer support team through support@uniqin.ai.

• Provide your account details and the reason for your refund request.

Processing Time:

• Refunds will be credited within 7-10 working days of receiving a valid refund request, in the customer's bank account or actual payment mode.

No Refunds for Partial Months:

• We do not provide partial refunds for any unused portion of a subscription period.

Cancellation of Subscription:

• You can cancel your subscription at any time, but refunds will only be provided if your request falls within the 30-day money-back guarantee period.

Refund Method:

• Refunds will be issued using the same payment method used for the initial purchase.

Policy Changes:

• We reserve the right to update or modify this refund policy at any time. Any changes will be communicated to our customers via email or on our website.

Please note that this refund policy is subject to our terms and conditions, and any disputes will be resolved in accordance with our terms of service.

uniQin.ai is dedicated to delivering high-quality services, and we aim to address any concerns promptly and fairly. If you have any questions or need further clarification on our refund policy, please contact our customer support team at support@uniqin.ai