1. Overview
This Acceptable Use Policy ("AUP") governs your use of uniQin.ai services and is designed to ensure that our platform is used responsibly and in compliance with applicable laws and marketplace policies.
2. Permitted Uses
Our services are designed to help e-commerce sellers manage and grow their businesses. Permitted uses include:
- Analyzing your own sales and advertising data
- Optimizing your product listings and advertising campaigns
- Automating customer communication within marketplace guidelines
- Managing inventory and pricing for your products
- Generating reports and insights for your business
3. Prohibited Uses
You agree not to use our services for any of the following purposes:
3.1 Marketplace Policy Violations
- Violating the terms of service of any connected marketplace
- Manipulating product reviews or ratings
- Creating fake orders or sales
- Circumventing marketplace restrictions or suspensions
3.2 Data Misuse
- Accessing, scraping, or collecting data from other sellers
- Selling, reselling, or distributing marketplace data
- Aggregating data from multiple sellers for sale or distribution
- Using data for competitive intelligence against other sellers without authorization
3.3 Technical Abuse
- Attempting to reverse engineer or decompile our software
- Circumventing security measures or access controls
- Introducing malware, viruses, or other harmful code
- Overloading or disrupting our systems or third-party services
3.4 Illegal Activities
- Violating any applicable laws or regulations
- Engaging in fraudulent or deceptive practices
- Infringing on intellectual property rights
- Facilitating money laundering or other financial crimes
4. Service-Specific Guidelines
4.1 Review Request Automation
When using our review request features:
- Only request reviews in compliance with marketplace guidelines
- Do not offer incentives for reviews
- Do not request only positive reviews
- Respect customer opt-out preferences
4.2 Advertising Management
When using our advertising tools:
- Ensure all advertising content is accurate and not misleading
- Comply with marketplace advertising policies
- Do not engage in click fraud or ad manipulation
4.3 Analytics and Data
When using our analytics features:
- Use data only for your own business purposes
- Do not share account access with unauthorized parties
- Protect any exported data appropriately
5. Account Responsibility
You are responsible for:
- All activities that occur under your account
- Maintaining the security of your login credentials
- Ensuring authorized users comply with this AUP
- Promptly reporting any unauthorized use
6. Enforcement
We reserve the right to:
- Investigate suspected violations of this AUP
- Suspend or terminate accounts that violate this AUP
- Report violations to appropriate authorities
- Take legal action for serious violations
Violations may result in immediate suspension without prior notice in cases of serious or repeated violations.
7. Reporting Violations
If you become aware of any violation of this AUP, please report it to us immediately at abuse@uniqin.ai.
8. Changes to This Policy
We may update this AUP from time to time. We will notify you of material changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Acceptable Use Policy, please contact us:
- Email: legal@uniqin.ai
- Website: https://uniqin.ai
uniQin Technologies Pvt. Ltd.
Bengaluru, Karnataka, India