1. Introduction
uniQin Technologies Pvt. Ltd. ("uniQin.ai", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
- Create an account or register for our services
- Connect your marketplace seller account (e.g., Amazon Seller Central)
- Contact us for support or inquiries
- Subscribe to our newsletter or marketing communications
This may include your name, email address, company name, phone number, and billing information.
2.2 Marketplace Data
When you authorize our application, we access certain data from your marketplace seller account to provide our services. This includes:
- Order and sales data for analytics and reporting
- Product listing information for optimization services
- Advertising campaign data for PPC management
- Customer feedback data (anonymized) for review management
Important: We access only the data necessary to provide our services. We do not sell, resell, or share your marketplace data with third parties for their own purposes.
2.3 Automatically Collected Information
We automatically collect certain information when you use our services:
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To process transactions and send related information
- To send administrative information, updates, and security alerts
- To respond to your comments, questions, and support requests
- To analyze usage patterns and improve our services
- To detect, prevent, and address technical issues or fraudulent activities
- To comply with legal obligations
4. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Secure cloud infrastructure (AWS)
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide our services. We will retain and use your information as necessary to:
- Comply with our legal obligations
- Resolve disputes
- Enforce our agreements
Upon account termination, we will delete or anonymize your data within 90 days, except where retention is required by law.
6. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: For any other purpose disclosed at the time you provide the information
We do not sell your personal information or marketplace data to third parties.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications
To exercise these rights, please contact us at privacy@uniqin.ai.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.
9. Third-Party Services
Our services may integrate with third-party platforms (e.g., Amazon Seller Central). These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and maintained on servers located outside your jurisdiction. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@uniqin.ai
- Website: https://uniqin.ai
uniQin Technologies Pvt. Ltd.
Bengaluru, Karnataka, India